Purpose of Your Professional Voicemail Message
The main goal of your voicemail message is to keep the caller interested in doing business with you. Getting a recording instead of a live person is often frustrating. According to Harris Interactive 75% of customers believe it takes too long to reach a live agent. However much of the annoyance a caller feels when they reach voicemail instead of a real person can be alleviated with the right message.
Enhance Your Professional Message for Voicemail
According to an American Express survey “We’re sorry, but we’re experiencing unusually heavy call volumes. You can hold or try back at another time” and similar phrases are among the things consumers most don’t want to hear. Try a different approach with your voicemail message. Here are 8 ways you can improve your professional greeting for voicemail:
A good voicemail message should improve the overall customer experience. As Kate Zabriskie put it: “Although your customers won’t love you if you give bad service, your competitors will.” To keep your competitors from gaining an advantage hire professional voice over services like our company offers and benefit from the knowledge and experience of experts in the field.