Why You Should Create a Custom Voicemail Greeting
Your business’s voicemail greeting can definitely affect your sales and how your customers perceive you but many companies pay little attention to the message that callers will hear. According to Inbound Telephone Call Center “94% of all marketing budgets are spent on inducing a customer to call, while only 6% is spent on handling the call once it is received.” With all the effort going into inducing people to call your business, it is worth expending some time and thought on how to handle callers. When a caller can’t get to a live person right away, the best alternative is a voicemail greeting tailored to fit your business needs and those of your customers.
Elements of a Voicemail Custom Greeting
The most effective on hold messages for business are those that are customized to the particular business. However there are common elements that can be included in voicemail messages for any type of business. The following is a list of eight things you can do to make your voicemail greeting more successful:
An Expert Comment About the Importance of Your Voicemail Greetings
Every business needs to have a voicemail system and you need to use it effectively.
“In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.” Erin Ollila
A good voicemail greeting will increase customer satisfaction and improve your sales. For the most effective custom voicemail greeting you should consider a professional online voice over service like the one our company provides.
So if you need custom voicemail greeting or any other support just contact our voice over services today!
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